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Frequently Asked Questions

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and several mobile payment options.

DOES WITH CONSIDERATION HAVE PHYSICAL STORES?

We are primarily an online store. Follow us on social media and sign up for our newsletter for updates on future pop-up locations.

WHERE ARE WITH CONSIDERATION PIECES MADE?

Each piece in our collection is thoughtfully designed and made in Melbourne. Our garments are a true testament to Melbourne's vibrant and innovative fashion scene, reflecting timeless elegance. By prioritising partnerships with local makers, we support our community and ensure each piece embodies the finest craftsmanship and quality.

WHAT ARE YOUR SHIPPING OPTIONS AND COSTS?

We offer standard and express shipping options. Shipping costs vary based on the
destination and the total weight of your order. Free standard shipping is available for orders over $200.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days. Delivery times may vary based on your location and any potential delays.

DO YOU SHIP INTERNATIONALLY?

Absolutely! We ship to many countries worldwide. International shipping costs and delivery times vary based on the destination. Check out our shipping page for more information.

WHAT IF MY ORDER IS MISSING AN ITEM?

With Consideration cannot be held responsible for missing items. Each order is hand packed with care and weighed to ensure all items are included before dispatch. The courier then confirms the parcel's weight upon dispatch, and we receive written and visual confirmation on all delivered orders. If you have any issues with your order, please email us atcontact@withconsideration.com.au so we can review the matter.

What is your return policy?

We are committed to the quality of our garments, and we appreciate your loyalty as a customer. As such, we accept returns within 7 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached.

How do i return an item?

To return an item, log in to your account, go to your order history, and select the item you wish to return. Please follow the instructions to print a return label and ship the item back to us. We cannot be held responsible for reimbursing shipping costs for change of mind purchases or orders with incorrect shipping details. Please ensure you check all shipping details carefully before submitting your order.

Can I exchange an item?

Absolutely! We value your satisfaction and are happy to offer exchanges for different sizes or colours of the same item. If your purchase isn't quite right, simply let us know, and we'll assist you in finding the perfect fit or shade to ensure you're completely satisfied with your order.

HOW CAN I FIND OUT ABOUT PROMOTIONS AND DISCOUNTS?

Sign up for our newsletter and follow us on social media to stay updated on the latest promotions, discounts, and exclusive offers.

further questions

We hope this FAQ page helps answer your questions. If you need further assistance, please don't hesitate to contact us at contact@withconsideration.com.au